Frequently asked questions. 常见问题回答

01

How to order the products? 产品订购流程

​Customers of the Netherlands and European Union:

Please download our catalogue and price list firstly, then send us your order by email attached a copy of your KVK certificate or VAT number.

When we recieve your email, we will send back an email to confirm your orders and the total price and delivery the products to you within 24 hours. When you received our products, please pay the amount within 2 weeks.

Others customer:

Please download our catalogue and price list firstly, then send us your order by email with your company name, address and telephone number.

When we receive your email, we will send back the email to confirm your order and the total price. When we receive your money, we deliver the products to you in 24 hours.

荷兰客户:

请下载我们的产品目录和价格表,然后,发电子邮件告诉我们您所订购的产品,首次订购您需附上营业注册复印件。

收到您订购产品的电子邮件后,我们即时回复您的电子邮件,与您确定订购的产品数量和总价格。确定后,我们将在24小时之内发货给您。您收到产品后,请2周内一次付清货款。 

荷兰以外欧盟客户:

请下载我们的产品目录和价格表,然后,发电子邮件告诉我们您所订购的产品,附上您的公司名称、地址、电话和VAT登记号码。收到您订购产品的电子邮件后,我们即时回复您的电子邮件,与您确定订购的产品数量、价格和帐单后。我们将在24小时之内及时发货,请您在收到订购的中医产品后2周内付清货款。英国客户可付款英镑。

欧盟以外欧洲客户:

请下载我们的产品目录和价格表,然后,发电子邮件告诉我们您所订购的产品,附上您的公司名称、地址和电话。收到您订购产品的后, 我们即时回复电子邮件,与您确定订购的产品数量和总价格。在收到订购产品的汇款后,我们24小时内给您发货。

02

03

About the delivery? 邮寄服务:对欧盟客户,先发货,后收费

 We have contracted the DPD delivery company which provides delivery service to the whole Europe. If you order over 300 euro excl vat(btw), we free charge or reduce 10 euro of delivery fee


2019 DPD CLASSIC RATE

Austria .....€22.07    Belgium.....€13.31    Bosnia And Herzegowina..... €48.69      Bulgaria.....€48.69      Croatia.....€48.69 

Czech Republic.....€48.69      Denmark.....€21.44  Estonia.....€48.69    Finland.....€42.06     France.....€28.56 

Germany.....€15.93     Greece.....€55.09    Hungary.....€48.69      Iceland.....€65.99      Ireland.....€50.83      Italy.....€45.30  

Latvia€48.69      Liechtenstein.....€21.50      Lithuania.....€48.69      Luxembourg.....€15.81   Monaco.....€28.00      

Netherlands.....€10.32    Norway.....€43.55    Poland.....€47.11      Portugal.....€46.69     Romania.....€48.69      Serbia.....€48.69      

Slovakia.....€48.69     Slovenia.....€48.69      Spain......€42.06     Sweden.....€45.02     

Switzerland.......€22.57 + €27.00     United Kingdom.....€28.56 

我们与荷兰DPD邮递公司签约,为客户提供全欧洲的标准服务。荷兰客户订购超过300欧元(不含税),免邮费。其它欧洲国家订购300欧元(不含税)以上,减邮费10欧元。

查询DPD邮递公司欧洲各国邮资,请点击:邮资一览表

About the VAT tax? 关于VAT税

 

The prices of  products on the catalogue is excluding the VAT (BTW).

Netherlands customers need to pay BTW. Herbal products are 9%, others  are 21%.

If you are not Netherlands customers, please provide your business reference. If you have VAT number, you do not need to pay VAT to us. If you are outside of EU, you do not need to pay VAT.

Our VAT (BTW) number is NL6477 06 064 B01

我们产品的价格没有包括VAT。

荷兰客户需要付VAT (BTW):食品为9%,其它为21%。

荷兰以外的欧盟国家客户,提供公司VAT注册号码后,不需付VAT。如没有VAT 登记,付6%或21% 的VAT。

非欧盟国家,如瑞士、挪威等国家客户,不需付VAT。 

我们的VAT的登记号码为:NL 002 512 462 B70

04

How to pay the fees to us?  收到产品后,2周内付费

Please transfer your money to our bank account as following bank reference. 

请转帐到我们如下银行帐户。

BANK:ABN AMRO BANK

NAME:BEIJING ACCUPUNCTUUR CENTRUM

ACCOUNT NUMBER:59 18 62 921

BIC: ABNANL2A

IBAN: NL71ABNA0591862921

ADDRESS:Brede Haven 3, 's-Hertogenbosch, the Netherlands. Post code: 5211 TL

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